By Phone:

LANTA/Metro Phone Directory
Customer Information (Voice)	610-776-RIDE
Customer Information (TDD)	610-432-8505
Metro Plus	610-432-3200
General Offices	610-435-4517
General Offices FAX	610-435-6774
Executive Offices	610-435-4052
Development Department	610-435-3646
Accounting Department	610-435-5693
Operations Department	610-435-5719
Maintenance Department	610-435-5739
Easton Office	610-258-0479

By E-Mail:

In our never ending effort to gain greater feedback from our riders and the community, LANTA/Metro has added this online report form. If you'd like to commend us for something we've done, have a suggestion, want service added to a new area or unfortunately, we've done something wrong, please let us know!

Date: January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2008 2009 2010 2011 2012 Time: Location: Route: Bus Number: Operator: Reported By: * Phone: Address: City: State: Zip: Email:*

If complaint, please check the nature of the complaint: SERVICE PROBLEM Inadequate Service Bus Running Late Bus Running Early Bus Did Not Show Fares-Passes-ID Reservation Error SAFETY Accident Careless Driving Improper Securement Other OPERATOR PROBLEM Discourtesy Improper Route Wrong Destination Sign Smoking Pass Up Appearance Other FACILITIES Transfer Center Bus Stops/Signs Bus Shelters Office/Garage Other VEHICLE PROBLEM Vehicle Dirty Wheelchair Lift Seat Belts Roadcall Heat/AC Other OTHER Info. Incorrect Problem With Rider Miscellaneous

Recommendations, Commendations, Additional Information: * * = Required Field